Contact Us

Need help? For all online customer enquiries please don't hesistate to get in touch with us.

Our Customer Service department is made up by a team of specially trained advisors who are on hand to help ensure your shopping experience is as smooth and enjoyable as possible.

They'll keep you informed with the progress of your orders and will also help you find the best solution to any problems that may arise.

As well as ordering safe and secure online, we also give you the choice to call our dedicated order line where our operators will take your order over the phone and answer any questions you may have.

Customer Services:

Regular Office Hours:
Monday-Friday 10am to 6pm Greenwich Mean Time (GMT) excluding national or public holidays.

By Telephone: +44 (0)20 8965 3898
By Fax: +44 (0)20 8963 8501
By Email: enquiries@aftershockplc.com

By Post:
Aftershock Online,
Customer Services Department,
184 Acton Lane,
Park Royal,
London,
NW10 7NH

We pride ourselves on 100% satisfaction when dealing with customer requests.

- Your email will be answered within 24 working hours.
- Telephone help from Monday to Friday from 10am to 6pm.
- Personalised care with every request.
- We take into account all your comments and suggestions.

Corporate Offices:

The Aftershock Group,
184 Acton Lane,
Park Royal,
London,
NW10 7NH

Regular Office Hours:
Monday-Friday 10am to 6pm Greenwich Mean Time (GMT) excluding national or public holidays.

By Telephone: +44 (0)20 8963 8500 
By Fax: +44 (0)20 8963 8501
By Email:

Trade relations: trade@aftershockplc.com
Marketing information: marketing@aftershockplc.com
Technical support: webmaster@aftershockplc.com
Employment applications: careers@aftershockplc.com

To contact us, please fill out the details in the form below. We will endeavour to reply to your query as soon as we can. Don't forget to check Help to see if the question you're asking has an answer on the site already.